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Returns & exchanges

Due to the nature of our product being handmade and custom made we do NOT accept returns unless:
  • A mistake has been made on our behalf
  • You have received your order damaged or defected  

However, if you have any problem with your order you must contact us withing 14 days of delivery. 

You can request a cancellation on your order within 24 hours of purchase. 

Please ensure all details are correct before purchasing as any mistakes will not be corrected if your order has already been made. 

Returns address:
Gemnotic Designs Limited
Evagorou 20 Shop 4
7104 Aradippou
Larnaca
Cyprus