Returns & exchanges
We gladly accept returns, exchanges on certain items.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Hand stamped items
- Custom Orders
- Personalised orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns must be sent to:
Gemnotic Designs Limited
Evagorou 20 Shop 4